Privacy Policy

At Veloré Queenstown, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make a purchase. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience, including:

  • Personal Information: When you create an account or place an order, we may collect your name, email address, shipping address, phone number, and payment information.
  • Non-Personal Information: We may collect data about your device and usage patterns, such as IP address, browser type, and pages visited.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your account and orders.
  • To improve our website, products, and services.
  • To personalize your shopping experience and recommend products.
  • To send promotional emails about new products, special offers, or other information we think you may find interesting. You can opt-out at any time.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • Legal Requirements: We may disclose your information if required by law or to comply with legal processes.

4. Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to your data.
  • Request deletion of your data.
  • Withdraw consent to our processing of your data.
  • Object to our processing of your data.

To exercise any of these rights, please contact us at info@velore-queenstown.com

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your device through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings.

7. Third-Party Links

Our site may contain links to third-party websites. We have no control over the content or practices of these sites, and we are not responsible for their privacy policies. We encourage you to read the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@velore-queenstown.com